Desktop · 1/1

Main workspace — Team inbox, AI suggested replies, order status and lead score.

AI Platform · PROJECT #027

ChatPilot

AI WhatsApp inbox for sales and support

ChatPilot brings every customer chat into one team inbox, suggests replies from order data, scores buying intent and runs opt-in broadcast campaigns.

Starting from

$3,000

5 pages · Clickable prototype in 2–3 weeks, first release 8–12 weeks

Buy now See price breakup

Project overview

What it does

Handles customer messaging with AI assistance.

Target customers

Online stores and service businesses selling over chat.

Problem solved

Chats pile up on one phone and buying signals get missed.

Value proposition

Shared inbox, faster answers and visibility into hot leads.

Business model

Subscription by agent seat plus message volume.

Suitable for

Online stores, D2C brands, Service teams

Page structure

Public

Marketing homepage
Features
Pricing
Docs
Contact

App

Inbox
Broadcasts
Customers
Automation
Analytics

Account

Sign in
Sign up
Billing
Team
Settings

AI automation & workflows

Order status auto-reply

Trigger

A customer asks about an order

AI processing

AI detects the order number and intent

Business logic

Order looked up in the store system

Action

Draft reply with tracking shown to the agent

Result

Answers in seconds with a human approving

Technical implementation

Frontend

React
TypeScript
Component library
Data tables and charts
Optimistic UI updates

Backend & data

Server functions and REST endpoints
PostgreSQL
Row-level security
Background queues
Caching layer
Full-text search

Identity

Email and OAuth sign-in
Multi-factor authentication
Role-based permissions
Team and workspace scoping

AI layer

LLM gateway
Retrieval over your own records
Vector index
Prompt and output logging
Human review step

Commerce

Subscriptions and seats
Metered usage
Invoices and dunning

Operations

CI/CD
Structured logging
Error tracking
Audit trail
Automated backups
API documentation

SEO, GEO & AEO

Technical SEO

Semantic HTML with one H1 per page and a logical heading order
Unique title, meta description and canonical URL on every page
Open Graph and Twitter card tags sized for link previews
XML sitemap plus a robots file that allows the public sections
Breadcrumbs and descriptive internal linking between related pages
Image optimisation, lazy loading and modern formats (WebP/AVIF)
Mobile-first layout and Core Web Vitals budgets for each template
Redirect map and handled 404 pages to avoid duplicate or dead URLs

GEO — generative engines

Clear entity definition: who the business is, what it sells, where it operates
Structured data so machines can read services, pricing and contact details
First-party facts stated on-page instead of only in images
Topic clusters that cover a subject fully rather than one thin page
Consistent name, address and contact details across every listing
Named authors and sources for any claim that needs backing

AEO — answer engines

Question-shaped headings that match how people actually ask
A short direct answer block under each question before the detail
FAQ sections drawn from real sales and support questions
How-to and step-by-step formats for process-led topics
Comparison and alternatives pages written without overstating claims
Glossary entries defining the terms used across the site

These practices improve discoverability; no ranking or AI-search inclusion is guaranteed.

Content, social & authority

Content & topical authority

Feature guides
Use-case pages
Help centre articles
Changelog

Social channels

LinkedIn: Product updates, founder posts and pipeline building
X: Changelog notes, launches and support signals
YouTube: Feature walkthroughs and onboarding tutorials
Reddit: Honest participation in the communities your buyers use
Discord / Slack: Customer community, feedback and early-access programmes
Telegram: Optional alert delivery for customers who prefer it

Ethical backlinks & authority

Verified business listings and consistent local citations
Digital PR and commentary pitched to relevant publications
Partner and supplier pages that earn genuine reciprocal links
Guest contributions on industry sites with real editorial value
Case studies distributed to communities where the audience already is
Original data or survey write-ups that others can cite

Analytics & security

Analytics & BI

Traffic and acquisition by channel, campaign and landing page
Conversion tracking on every enquiry, booking and signup
Funnel drop-off reporting from first visit to completed lead
Search performance: queries, impressions, clicks and positions
Error and uptime monitoring with alerting

Security & compliance

Hashed credentials, secure sessions and optional multi-factor sign-in
Role-based access control checked on the server, never in the browser
Input and output validation on every form and API route
Protection against SQL injection, XSS and CSRF
Rate limiting and abuse prevention on public endpoints
Encrypted data in transit and at rest, with managed secrets
Audit logs, retention rules and tested backups
Cookie consent, privacy notices and accessibility checks

Price breakup

Product design

UX flows and interface design

$550

Core application

Main screens, data and roles

$1,300

Automation and AI layer

Order status auto-reply

$800

Marketing site and billing

Public pages, plans and invoices

$350

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